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Mobile and Telephony contracts

Date released
22 September 2020
Request number
202008030
Release of information under
Freedom of Information Act 2000

Information requested

Telephony System

  1. What is your current telephony system?
  2. How many users of the telephony system?
  3. When is the contract up for renewal?
  4. If it isn't a VoIP system, will that be a consideration for the next contract cycle?
  5. The  name and email address of the primary contact for this contract?
  6. Current annual spend?

Mobile phone contracts

  1. Who is your current mobile phone provider?
  2. How many mobile connections?
  3. When is the contract up for renewal?
  4. How long do you contract for (24 or 36 months)?
  5. The name and email address of the primary contact for this contract?
  6. Current annual spend?

Crown Commercial Services frameworks

Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045) Do you procure through the G-Cloud framework?

Information released

Telephony System

Question 1:

What is your current telephony system?

Response:

I can confirm that ONR currently uses the system manufactured by Unify.

Response to all other questions:

The ONR became a Public Corporation on 1st April 2014. ONR receives IT and telephone services through a Service Management Agreement (SMA) with the Health and Safety Executive (HSE) who contracts the services from Sopra Steria.

The contract and relationship management with Sopra Steria partners is managed by HSE's Information Technology & Facilities (ITF) team.

I can confirm that ONR does not hold any information regarding the IT and telephone services provided by Sopra Steria through HSE.

You may wish to contact HSE who may hold this information.

Exemptions applied

N/A

PIT (Public Interest Test) if applicable

N/A