Notify ONR
In certain circumstances, you may need to report to or notify ONR of an incident or provide information in relation to the work that you are completing.
Recruitment
To contact someone regarding recruitment, please email ONR.Human-Resources@onr.gov.uk.
Procurement
For enquiries from suppliers relating to invoices issued to us, please call 0203 028 0240. For enquiries relating to invoices issued by us please call 0203 028 0038.
Problems with the website
Please see our website feedback form
Unreasonable behaviour policy
ONR’s unreasonable behaviour policy explains the appropriate action that we will take in response to those we consider to display unreasonable behaviour towards our staff. For matters relating to Freedom of Information (FOI) requests, reference should also be made to the FOI section of our website.
Make a Freedom of Information (FOI) request
The Freedom of Information Act (FOI) and Environmental Information Regulations (EIR) give you the right to request official information held by ONR. If you cannot find the information you require via our website, you can submit a written request for information.
Office locations
Head office
Office for Nuclear Regulation
Building 4 Redgrave Court
Merton Road
Bootle
L20 7HS
ONR also operates from two additional locations:
London
157-197 Buckingham Palace Rd,
ONR – 4th Floor -Yellow zone,
London,
SW1W 9SP
Cheltenham
St James House
St James Square
Cheltenham
Gloucestershire
GL50 3PR
Planning applications
To contact someone regarding planning applications, please email ONR-Land.Use-Planning@onr.gov.uk.
Transport of radioactive substances
To contact someone regarding the transport of radioactive substances, please email contact@onr.gov.uk.
If this is an incident or emergency please see Notify ONR.
Security vetting
ONR does not accept requests for initiating the security clearance process from individuals. Requests for clearances must come from a recognised nuclear industry corporate sponsor who is subject to personnel security regulation by ONR.
If you have a query concerning the current status of your security clearance, you should contact the security team in the organisation that sponsored your clearance application or which has taken responsibility for its ongoing management.
Media enquiries
Please email contact@onr.gov.uk or call 0203 028 0505
This phone line is for press enquiries only, and we are unable to put you through to other ONR teams via this number. We also do not take marketing calls or any other unsolicited calls via this number either. For all general enquiries about ONR, please email contact@onr.gov.uk.
An out of hours Press Office service operates at evenings, weekends and public holidays - 0151 933 4656. This is for urgent media enquiries only.
General enquiries
For other enquiries not referenced above, please email contact@onr.gov.uk.